If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products in the country in which they were purchased subject to the following conditions:
If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-4 above. You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes.
If an item is faulty, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.
Processing. Once we receive the package and confirm that it meets our returns policy, we’ll process your refund and send you an email to let you know. The refund will appear in your bank account in about 3-5 days after you hear from us. If there are any issues or your return doesn't meet our policy, we’ll contact you and send your parcel back to you.